FAQ

It is best to first contact your supplier of the Thermobile heaters. In many cases, this can help you further and also knows your installation. If your installer cannot help you, you can contact Thermobile: +31 765873450

No, this depends on the fuel type, application and capacity. More information can be found on the Scios website. The Activities Decree specifies precisely which combustion plants must be inspected and with what frequency that must be done.

That depends on what is defective. Some parts will still be available, but we cannot guarantee that everything will still be available. Thermobile does not have its own breakdown service and refers end users to a dealer.

As a Thermobile we guarantee that the parts (or an alternative) will be available for at least 7 years after stopping a certain model. In practice it is often much longer than 7 years. Thermobile does not have its own breakdown service and refers end users to a dealer.

Yes, all heaters must have a 0 (zero) connection. If this is not present, it is advisable to have a transformer mounted on the heater in order to create a 0 (zero) connection.

Yes, all heaters are CE approved. An exception to this are the IMAs and IMACs with gas burners. The heater is CE approved, but the entire installation must receive a field certification.

Combustion plants must operate economically and safely in order to minimize the impact on the environment and to prevent accidents or economic damage. More information can be found on the Scios website. The Activities Decree specifies precisely which combustion plants must be inspected and with what frequency that must be done.

You can find manuals on our website: Technical Documents

We recommend that you carry out major maintenance of the heater at least once a year. In addition, depending on the type and application, it is advisable to carry out regular minor maintenance.

No, we indicate whether the connection is 230V or 400V per heater type.

We have made a table for this as an indication of the maximum hose lengths that can be connected per heater.

Biodiesel is available in various types and compositions. The purest Biodiesel is HVO. This can be used without problems. Another kind of Biodiesel is Fame. This can be mixed up to a maximum of 10% to have the heater still working properly. See our article about environmentally friendly fuels for more information.

GTL is a fuel that is an alternative to regular diesel. Gas-To-Liquids is produced from natural gas and, due to its molecular composition, produces lower emissions of air pollutants than conventional diesel. The use of GTL does not require any modifications to existing equipment, so this fuel can be used at any time. GTL Fuel burns cleaner than conventional diesel made from crude oil and therefore produces less local emissions of nitrogen oxides, NOx; sulphur oxides and also less visible black smoke (particulate matter).

Biodiesel is becoming increasingly available. However, not all Biodiesel can be used without modifications. See our article about environmentally friendly fuel sources for more information.

This depends on the surface and volume, minimum outside temperature and desired inside temperature, insulation of the building and application. On the calculation models page here you can calculate the capacity for your space.

With a directly fired heater (such as for example the TA, TAS, GA and AGA models) the heat and the flue gases enter the room. With an indirectly fired heater (such as the ITA, IMA, IMAC, BioEnergy and ITLS models) this is separate from each other and only the heat enters the room. The flue gasses are removed via a chimney.

Yes, in principle ventilation is always required. Certainly if there are many people or animals in a room. However, the amount of ventilation is much less than with directly fired heaters.

Yes in principle yes, but electric heaters are only available in smaller capacities and the absorbed electric capacity is often high. Thus, if a larger capacity is required, a diesel heater is often preferred because of the much more practical interpretation.

Yes, an AGA and all heaters with gas-fired burner can be converted from natural gas to propane, and vice versa.

All indirectly fired Thermobile heaters have an efficiency of> 90%. With this, the emission of flue gases such as carbon dioxide and nitrogen oxide is already limited compared to heaters from many other suppliers with a (much) lower efficiency. In addition, the emission of flue gases can be limited by, for example, recycling. This also provides a fuel saving. In addition, GTL can be used instead of regular diesel. This is a cleaner diesel that reduces the emission of flue gases.

If it goes straight up, a length of up to 6 meters is no problem. Only 45 ° bends may be used and no 90 ° bends.

This is partly dependent on the distance to be covered horizontally. Up to a height of around 1 meter, this should not be a problem.

The heater can be used without a doubt because many other types of oil can also be used for heating. In many EU countries, however, the use of waste oil as a fuel is prohibited.

This is highly dependent on the application, available fuel and the required capacity. A calculation of the required capacity can be made via the calculation tool.

This depends on the number of heaters and the capacity of the heaters. It is best to ventilate on the measured CO2 value so that there can never be an oxygen shortage with the risk of carbon monoxide poisoning.

No, the capacity of a stove cannot and must not be increased. This can damage the heater and / or greatly shorten the life of your heater. This also invalidates the warranty.

A GA heater cannot be converted from propane to natural gas. That is possible at the AGA, for example. All heaters with gas-fired auxiliary burners can also be converted from natural gas to propane and vice versa.

For all heaters with an auxiliary oil-fired burner, the burner can be replaced by a gas-fired burner.

The maximum ambient temperature is 45 ° C. An exception to this is the TBD PC specially developed for pest control. This can function up to an ambient temperature of up to 65 ° C.

Only 45 ° bends may be used and no 90 ° bends. Limit the number of 45 ° bends to 2 pieces.

This is highly dependent on the number of heaters, the type of gas, the pre-pressure and the total required capacity. It is best to consult your installer for this.

This depends on the surface and volume, insulation of the building and application. A rule of thumb is 40W per m3 for insulated buildings and 60W per m3 for, for example, tents.

The temperature of the air drawn in is cooled back by approximately 12 ° C. It is therefore important to always recirculate the air from the room to be cooled. (In that case the air is sucked in from the room and blown back into the room at a temperature that is approximately 12 ° C lower.)